We need to use your personal data – name and address – to deliver your order and take your payment. We don’t store any card data.
Your email address will be used to send you to order confirmation and information about it or contact you in case of any problem.
Please keep in mind that while we might offer a variety of products for sale on the Site, we cannot guarantee availability at a particular time. We reserve the right to change our offer at any time. We also reserve the right to change prices, contents, features, and offerings, and adjust accessibility, of the Site from time to time in our discretion.
We accept American Express, Visa and MasterCard, as well as PayPal.
Orders placed before 13:00/1.00pm UTC+1 will usually be dispatched the same day depending on how busy we are.
VAT of 23% is included on all our products.
IMPORTANT! Please note that all shipments to the US and non EU destinations may be subject to import duties and taxes. We have no control over these charges and cannot predict what they may be.
You can return unworn items back to us within 14 days of receipt.
Faulty goods are entitled to a full refund or replacement. Please allow up to 14 working days for your refund to be processed. For non-faulty returns, we must still be able to sell your item so it must be returned in a resalable condition.
If your return is lost in transit, you should immediately contact with us, we will do our best to find your package.
International customers must contact Customer Services before returning any items. We cannot reimburse postage to international customers. We advise economy postage or basic tracking only. We may be able to reimburse economy post for faulty items.
Returned products must be in perfect condition, with tags and labels still attached and with any original packaging (for hygiene reasons, hosiery must not have be taken out of the packet)
To cancel orders please contact us as soon as possible.
Alternatively, you may contact us via Contact form
If your order has already been dispatched, simply return it as outlined in our returns policy.
You have 14 days to cancel your order from the date you placed it. If it has been dispatched, then you have the responsibility to return the goods correctly.
If you believe your parcel is either lost in transit or damaged you have 21 days after dispatch to notify customer service. We are unable to refund historic order as no investigation can take place.
A Cookie is a small text file that is sent to your computer via your browser when you visit some websites. These Cookies are used to store information about you for the next time you visit that site information like where you went on the site and what you did.
These terms and conditions will be open to adjustments from time to time. Information may be added or altered without notifying the customer. By using our website and ordering products from us you are agreeing to these terms and condition.